Rental agreement signed
House rules and terms acknowledged in writing before arrival.
Property Care
The Work Between Guests Is What Protects Your Property
Guest Standards
Protection Starts Before Guests Arrive
Who stays in the home matters as much as how it is cleaned.
Booking standards applied
Age and occupancy rules enforced at the reservation, not at the door.
Guest communication
Expectations set before arrival so the house is used the way it should be.
Documentation
Photo records from inspection support accountability when something happens.
Screened at Booking → Signed & Covered → Confident Check-In
Housekeeping
Clean Is the Start. Guest-Ready Is the Standard.
Housekeeping turns the property. A separate inspection confirms it. Those are two different jobs done by two different people, and collapsing them is how homes go out unready.
- Turnover cleaning
- Linen and towel standards
- Consumable restocking
- Deep cleans
- Post-stay condition checks
- Seasonal preparation
- Window and carpet options
- Pre-arrival final walk
Maintenance
Maintenance That Doesn't Start With Finding Someone
GetAway runs in-house maintenance technicians in both markets alongside established local contractor relationships. In a February cold snap or an August heat wave, that is the difference between a fix and a cancelled reservation.
01
In-house maintenance technicians
Staffed in both markets, not sourced on the day.
02
Established local contractor network
Trades GetAway already works with, in both states.
03
24/7 support for guest and property emergencies
A call reaches a person, day or night.
04
Preventive and seasonal maintenance
Scheduled ahead of each market's hard season.
05
Work-order tracking visible to owners
Open and completed work appears in the owner portal.
06
Consumable and supply management
Restocking handled as part of the turnover cycle.
Seasonal Readiness
Seasonal Readiness for Your Property
A Vermont house and a Maine house fail in completely different ways. GetAway works each calendar ahead of the weather rather than reacting to it.
Vermont · Winter
Cold-Weather Readiness
Freeze risk, heating load, and snow load are handled before the first hard night — because a burst pipe in an empty February house is the most expensive thing that can happen to a Vermont rental.
- Freeze prevention and pipe protection
- Heating system checks before the season
- Snow removal, plowing, and roof/ice monitoring
- Hot tub and spa service through peak season
Maine · Summer
Coastal Readiness
Salt air, humidity, and a compressed high season that runs Saturday to Saturday. The house has to absorb twelve straight weeks of full occupancy without visibly aging.
- Salt-air and exterior wear monitoring
- Humidity, mildew, and ventilation management
- Deck, porch, and outdoor shower readiness
- Pre-season deep clean and off-season winterization
Free Rental Projection
Protect the House While It Works.
Tell us about the property and a local GetAway manager will walk you through how the care program would run for your home.
Get a Free Rental ProjectionFree Property Evaluation. No Obligation.